Administration & Security

install Maximizer CRM 11 on laptop

RyanDo — Wed, 25 Aug 2010 11:03:23 GMT

Dear,

I am new with Maximizer. I am trying to install Maxizer CRM 11 on my laptop for testing purpose. First, I have installed SQL Server 2008, then I tried to install Maximizer CRM 11. I followed the steps until "Selecting the MS SQL Server Name", and I cannot see the SQL Server instance which I have installed in my laptop.

Does any body know this problem?

Regards,

Maximizer 10.5 download password

hmackenzie — Mon, 23 Aug 2010 18:24:09 GMT

I have downloaded the Maximizer 10.5 download and when I try to unzip and load the files, I am being prompted for a password. No one(including Maximizer staff) can help me with the password in order to unzip these files.

Does anyone know what the password(s) would be?

Hugh

Is there a way to see what users are currently logged in?

Heidi Raposo — Thu, 29 Jul 2010 21:02:19 GMT

Just wanted to know if there is a way to see what users are currently logged into maximizer? When we do backups we would like all users off and as we have outside users it would be nice to know who I need to call to shut down maximizer.

Thanks

Can't login as user, only MASTER??

Gibson — Fri, 21 May 2010 19:13:35 GMT

We are just getting set up with a 4 user license package. Our database/address book is on our server. All 4 of us are connected to the address book fine. I have set up 4 users names and passwords. The trouble we are having is that we cannot log out as MASTER and the LOGIN under file is always greyed out.

Am I missing something really obvious? I can't seem to find any information in the Users Manual or Knowledge Base that fits. Please help!

Thanks

Backup and Restore

Shaynes — Tue, 10 Aug 2010 17:48:07 GMT

I have found many link, and references to the following article.

315037

http://portalgd.knowledgebase.net/article.aspx?article=315037&p=13096

Setting Up an Automated Backup with Microsoft SQL Express 2005

My question is, how do I test, and restore this backup?

It is great that I have files that say the db is backed up, but would prefer to confirm the backup.

Company Announcements

rocksolidhq — Wed, 28 Jul 2010 17:28:10 GMT

Hey All,

I'm trying to add a company announcement but it is not showing up. Here are the steps that i've taken. Can someone please point out what i have missed?

1. logged in as Master (who is a member of the Company Announcement Authors)

2. Created a new document (just a simple rtf file) in the Company Announcement Library (at the root) with Public as the Owner

3. that's it. i can see the contents of the file if i click on it but it never shows up on My Work Day. It just says "No Copmany Announcement Available"

What am i missing?

thanks.

Connecting Maximizer Database

ronniek — Fri, 30 Jul 2010 19:28:14 GMT

I recently had to reformat my drive. I re-installed Maximizer V10 after restoring my data files to their origional location. For some reason Maximizer will not let me connect to the existing Maximzier database. It doesn't show up on the list of available databases nor can I browse to the location. Administrator will not let me access "System Configurations" for any reason.

Just wondering how to re-connect to my existing database.

Any help is greatly appreciated.

Ronnie

Maximizer 10.5 R2 SR1 Serious Licencing Bug

peterdgreenway — Tue, 20 Jul 2010 08:47:28 GMT

All

We have got the above the version and are licenced for: 2 x Web Clients and 2 x Windows Clients.

The administrator module simply will not allow me to apply these complaining that all of the licences are in use and the selected user will be disabled

EMAILUSER is set to Enabled and Enabled

MASTER is set to Enabled and Enabled

WEBUSER is set to Enabled and Enabled

As I understand it none of these count against your user licences and to re-affirm no other user has anything set as the licencing mechanism will not allow you to assign them !

How on earth do I resolve this one - I am getting increasing frustrated with this.

It looks like a very serious licencing bug ? Has anyone else has this ?

Thanks

Peter Greenway

Optimal Processor For Maximizer Entrempeneur 10 or 11

Robert Lehrer — Mon, 28 Jun 2010 05:12:17 GMT

I own a two-person business including myself. Currently my computer acts like the server on a pier-to-pier network between me and my secretary in her office. I'm finally breaking down and plan to buy a new computer with Windows 7 (32 bit) Business edition. I want SQL to run quickly for obvious reasons with no delays when using Maximizer and Outlook 2007.

What is the minimum speed processor that I should use with Maximixer and Outlook? I plan to order 4 GB of RAM.

What is the optimal processor that I should use with Maximizer and Outlook?

Thanks.

How To Stop Users From Deleting Data

Robert Lehrer — Sat, 05 Jun 2010 21:59:06 GMT

I want to eliminate the problem of accidental deletions of contacts from the address book AND accidental changing of layout (columns, etc.). I assume that if I can do this, I would do it as the administrator and then use Maximizer as a User.

Will you please tell me how to accomplish this?

Thanks.

Robert

Maximizer 10 Entrepreneur and Windows 7 RC1

bab24 — Tue, 19 May 2009 13:53:37 GMT

I tried to install Maximizer 10 on a Windows 7 RC1 (fench version) and got problems with SQL Server 2005 installation that is not supported by this new OS. As indicated, I tried to install SP3 for SQL Server 2005 with no success.

Has anyone ever achieved a successful installation on Win 7 ?

Thanks in advance.

unable to save target directory in Maximizer 9's Gateway Locator Utility

Snowman — Wed, 28 Apr 2010 19:41:23 GMT

We have been using Maximizer 9 for some time now with the desktops running XP pro and the server running Windows 2003.

I am trying to set up a another workstation/desktop to use Maximizer by using the Gateway Locator Utility. I am able to browse to the taget directory,
however I am unable to save this location as the "change" button is greyed out. Each time I exit the utiltiy I loose the path. I am logged in as the
network administrator. I could not find any refernece to this in the manuals or the Maximizer Knowledge base site.

Thanks

Can't Add New Users, or Change Exisiting Password

geryatric — Tue, 20 Apr 2010 06:01:02 GMT

HELP PLEASE

I am running Maximizer 10.5 on a Windows Small Business Server 2003 - Premium (Full SQL)
Has been running fine for about a year. I am not have several account related issues.

1. Cannot change passwords for existing users. Gives the errors "Error occurred when trying to change password. Password is not changed." The user accounts can still log in OK.

2. Cannot create new users. Gives the error "Unable to add DAVID as a login to the database server." The user account appears in Maximizer user list, but does not appear if I look at the SQL users. I have tried manually creating the SQL user DAVID but cannot login.

If I try to run a sync it says

CURRENT FILE:    SystemConfigDlg.cpp
15:34:03 INFO    [Line 315]   synchronizing the record of user DAVID with the current database...
15:34:03 ERROR   [Line 345]   Error occurred when trying to add user DAVID as a new database server logon to the current database.

Version Details
Maximiser 10.5 Server - Professional R2
Series 1905, Build 961
Server DB version: SQL Server 9.00.1406.00 - RTM

Password Help

DPedlar — Thu, 18 Mar 2010 19:39:57 GMT

Does anyone on here have an answer on this password issue that looks like it goes back a few years on this forum besides paying these people to crack a password that I never forgot? I have 4 databases and I only changed the password on one ever. The other three were left as "control". I had to reinstall Maximizer CRM Entrepenuer 10 yet again after suffering another bout of "Unrecoverable Error 19" and losing portions of my database. We still have no answer as to how or why that is happening but it has happened three times so far. So I had to reinstall the program and now I am unable to open any of my address books. "Control" doesn't work and neither does the only other work password that I have ever used for work functions. Of course calling these people was no help except for to try and charge us for a problem that I am pretty sure wasn't our doing. Has anyone overcome this without paying some crap tech charge? At this point, I wouldn't recommend this product to anyone ever again.

Thank you for any responses that we may get.

Default word processor

Doug Reagan — Wed, 12 Aug 2009 23:11:11 GMT

I have customers complaining about receiving Maximizer created messages in RTF format. Have searched the manual diligently but canNOT figure out how to make MS Word my "default" word processor.

Upgrade My Maximizer

jq081406 — Tue, 12 Jan 2010 18:00:46 GMT

I am running Maximizer 5.0. I need to upgrade it to the current version.

1) How do I proceed? How do I set it up? My network consists of a windows 2003 server and about 30 users in XP/Vista

2) What would happen to all those data files that have been created in version 5?

Your helps are greatly appreciated.

John

Training Courses?

EmmaC — Mon, 15 Mar 2010 20:55:51 GMT

Does anyone know of any live, classroom-style training being offered for Maximizer (in Canada)?
Thanks.

Maximizer Entrepreneur 10.0 64bit OS - Can it handle Dual Monitors?

mattphilipenko — Wed, 24 Jun 2009 15:25:04 GMT

Hello All,

Can Maximizer Entrepreneur 10.0 run on dual monitors? I want to spread my windows around over the two monitors?

Please Advise...

Thanks,

Matt

Unable to install Maximizer

carlos_c — Fri, 26 Jun 2009 10:45:31 GMT

Just rebuilding a pc and cannot install a workstation - get an error saying it cannot connect to maconfig, yet maximizer is running , can add users etc and when I check the SQl maconfig seems ok - tables etc.

Running maximizer enterprise 8 sql

Problems Creating a New AddressBook

larryc007 — Fri, 12 Jun 2009 23:24:43 GMT

I am using the trial addition of Group Home network with 4 users, 2 are win xp sp2, 2 are win xp sp3. When I create a new address book the address book is created, but the User box in the lower part of the window displays "..searching" then turns blank and no user name is displayed. When I go to the File menu, the "Login" is greyed out. Also, the login box is not displayed, so you can't enter a user name. I have uninstalled Max and sql 2005 express using an uninstaller to get all the files, but still no joy. When I try to import the settings from the sales address book, Max starts the import but hangs on importing document templates and must be cancelled to stop. I cancelled somewhere above 5000. Any help would be appreciated.

Thanks,

Larry

Can Not Log Out the Master User

Jpatrick — Thu, 11 Jun 2009 13:26:02 GMT

Hi all,

I install Maximinzer Group on one of our workstation and login with the master login to see if all was working but now I can not get thethe new user to login.

Please help.

Installation question

Compuzed — Tue, 12 May 2009 22:58:54 GMT

wanting to do a small stand alone install onto a laptop to build / test small Address book. I cant seem to find instructions on how to do this. Do you have to install using the Server CD first? I dont necessarly want a full blown SQL on my laptop....

help !

Rick

Macros in Vista 32/64

davimack — Sat, 11 Apr 2009 20:08:59 GMT

I see that Maximizer 10 Entrpreneur is advertising that the macro feature on Vista works with

the updates from Maximizer support. I am unable to find them. Can anyone help and point the way, please.

I found them really useful on previous versions.

An EXTENSION error occured

paulkemp — Mon, 20 Apr 2009 15:27:38 GMT

I am using Max Enterprise 9.5 Parvasive with all updates on MS small business Server 2003. Whilst creating a backup through maximizer the system stopped with disk full error.

I then created extra space on the hard drive and had to quit Maximizer but when restarting I now get error messages when opening my address book.

1st error = An EXTENSION error occured on the 'Documents and Templates' file. Parvasive cannot find the extension file for a partitioned file.

2nd = An OPEN error occured on the 'Documents and Templates' file.

Maximizer opens and I can only view emails and my work day

Any ideas.

Regards Paul Kemp

pk@billbo.co.uk

Master password is good, no others will work, SQL server problem

paulmben — Thu, 10 Dec 2009 09:50:00 GMT

Posted December 09, 2009 02:03 PM

Hi Guys.I hope some kind person can help me. I have tried our max supplier but got nowhere and have trawled over a few forums and not seen any answers.We are running Max V10 entrepreneur
My problem is that I can login to any of our 3 databases using Master and Control and our other 3 users can do the same so that we are all logged on together.The problem is when any user tries to log on as themselves.
We get the following message:- see attachement and thanks

It basically seems that our passwords are not syncronised with the SQL database, I have been in and changed everyones passwords and get the message that they have been changed on all other address books but they still dont work.

Thanks for your kind help
paul