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Latest post 02-06-2010 12:59 PM by Tankster. 2 replies.
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  • 10-28-2009 1:50 PM

    iPhone / Outlook / Maximizer sync issue

    I use Maximizer Entrepreneur CRM v.10 for my calendar, contacts etc. and have it sync'ing with Outlook 2007. It syncs with Outlook fine.

    I purchased an iPhone back in March '09 and the MobileMe program and service from Apple. Other than duplicate contacts, Mobile Me was sync'ing my iPhone contacts and calendar correctly from Outlook, which was syncing with Maximizer.

    After I did the iPhone firmware update and iTunes update a couple of weeks ago, my calendar is not syncing correctly. It adds 7 hours to appointments in the calendar.

    If I add the appointment directly to Outlook, it syncs correctly. When I make an appointment in Maximizer and sync it to Outlook, it shows up in Outlook correctly but adds 7 hours to the appointment time on my iPhone.

    I have been using Maximizer for 10 years and this is the main application I need for calendar and contacts. I would like to continue to use it.

    I have checked my time zone settings in Windows XP, Outlook, Maximizer, iPhone, iPhone calendar and MobileMe account online - and they are all correct.

    The Maximizer to Outlook to MobileMe to iPhone was syncing correctly for months before the iTunes and iPhone updates.

    Any ideas?

  • 11-13-2009 2:31 PM In reply to

    • darcyp
    • Not Ranked
    • Joined on 11-13-2009
    • Posts 1

    Re: iPhone / Outlook / Maximizer sync issue

    Am having this exact same issue with a client who switched from a Blackberry (synced with no issues) to the iPhone within the last 2-3 weeks, only difference being it adds 8hours to appointments for him however I believe it is related to timezone as we are at PST (-08:00). I have checked and played with all the timezone settings I can find and everything seems to be set correctly and as you say it is only when an appointment created in Maximizer gets synced to the iPhone does it shift ahead by 8 hours. It appears correctly in Maximizer and in Outlook. 

    We're also having troubles with appointments added to the iPhone sync to Outlook but are not being picked up and synced to Maximizer.

    Using Windows XP Pro w/SP3, Outlook 2003 w/SP3, iTunes 9.0.2.25, iPhone 3Gs software ver 3.1.2 (7D11). Everything seems to be fully updated.

  • 02-06-2010 12:59 PM In reply to

    Re: iPhone / Outlook / Maximizer sync issue

    No suggestion on how to fix this.  Only wanted to acknowledge that I am having the same issue as you described with appointments added into the iphone making it to Outlook, but not through to Maximizer.  If I make the appointment in Outlook, it makes it through fine.  The issue is that Max doesn't "see" any appointment made into the iphone.  I simply weighed in so that the Max folks can realize that this is an issue and needs to be addressed.

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