Your CRM software needs to work wherever you are. Now it does, since the new version of Maximizer CRM works on any smartphone or tablet on the market.
When salespeople and executives have real-time access to the information they need before a sales call, they’re more likely to close the deal. That’s why Maximizer CRM®12 is now available on all of the popular mobile devices used in offices today.
There’s no need to purchase a variety of software based on the different mobile devices used throughout your organization. Thanks to this change, executives and employees have the freedom of choice among different devices. If the CEO prefers BlackBerry®, the sales representative already has an iPhone™ and the IT expert is never without his Android™ phone and tablet PC, they can all use the same CRM.
Mobility brings opportunities. Consider the following scenarios where it might save the day:
- A salesperson in between meetings gets a call from a customer who is ready to move ahead with a deal faster than expected. Thanks to the CRM on his mobile device, the sales rep has all of the real-time information they need about the client and their correspondence to date available with just a few clicks.
- A CFO attending a conference suddenly gets a notice from their assistant that an audit is required. Without getting up from their seat, the executive can direct their department about next steps.
- A supervisor responsible for work crews at several different locations. She has access to complete client records from whatever location she is assigned to, so she can make an immediate decision and direct the crews on how to rectify a sudden customer service case escalation. (Take a look at how mobile CRM has enabled Corporate Cleaning Services to take their customer service to a whole new level.)