Maximizer CRM Central

Welcome to Maximizer CRM Central Sign in | Join | Help
in Search

Maximizer CRM 360

How to Motivate Smartphone and Application Adoption from the IT Side

eWeek today published an article I wrote on getting Smartphones adopted by getting the IT team onside. In it, I address the concerns an IT team faces in adopting Smartphones into their infrastructure - and how to plan a roadmap and avoid common pitfalls. I broke the article into 5 key steps:

  • 1. Set device management policies to ensure security
  • 2. Use browser-based applications for occasional users
  • 3. Use device-side applications for power users
  • 4. Monitor returns and then consolidate plans
  • 5. Build the business case

If you are starting to see rogue devices such as iPhones and BlackBerries being brought into your organization that are not part of your officially supported IT infrastructure, you should know that this actually presents a great opportunity for you and your company. Take advantage of your employees' willingness to use their Smartphones to increase the adoption and usage of line of business (LOB) applications such as CRM and sales force automation (SFA)-which traditionally have not achieved 100 percent user adoption.

Check out the entire article at: http://www.eweek.com/c/a/Mobile-and-Wireless/How-to-Motivate-Smartphone-and-Application-Adoption-from-the-IT-Side/

Only published comments... Jul 06 2009, 05:15 PM by wanderson

Comments

 

How to Motivate Smartphone and Application Adoption from the IT Side « crm like soft said:

Pingback from  How to Motivate Smartphone and Application Adoption from the IT Side « crm like soft

July 6, 2009 6:51 PM
 

Customer Relationship Management » Blog Archive » How to Motivate Smartphone and Application Adoption from the IT Side said:

Pingback from  Customer Relationship Management  » Blog Archive   » How to Motivate Smartphone and Application Adoption from the IT Side

October 24, 2010 2:57 AM